Winner: Your Mortgage Award!
The Your Mortgage Awards 2023/2024 celebrate those lenders and mortgage-related providers that have truly excelled in the last 12 months. It’s been another undeniably challenging year, with rising interest rates affecting affordability for many borrowers. Consumers have needed clear support and guidance from the mortgage industry.
This year’s award winners include major banks to smaller building societies and specialised lenders, as well as mortgage-related businesses and Countrywide Home Surveys were honoured to win Best Surveyor, for the first ever time. What unites the winners of these awards is their commitment to continuous improvement, a professional approach to customer support and clear expertise in their respective fields.
Jamie Hurst, publishing director of Your Mortgage, said: “Our Your Mortgage Award winners have given their customers the best experience possible, making the process of buying a property or getting a mortgage smooth and straightforward.
“They’ve done this through impressive use of technology, streamlined processes and good old-fashioned customer service, over the phone or face-to-face.
“Well done to all our winners for their dedication and effort over the last year.”
Our MD Matthew Cumber said: “Despite a challenging market, we continue to win prestigious industry awards and a week or so after winning Best Surveyor in the Mortgage Finance Gazette Awards, which is voted and judged by lenders, we have now won Best Surveyor in the Your Mortgage Awards.
“What is different about Your Mortgage is the fact that these are voted by customers and are a testament to every surveyor and every person in the front line of our business delivering consistently superior service to customers – this award is because of them and personally, means a huge amount to me.”